DELIVERY TERMS AND CONDITIONS
Free delivery on orders over specific prices depending on postcode.
£30.00 - £70.00 delivery fee depending on postcodes.
Urgent same day delivery & Express next day delivery available, enter postcode at shopping cart to see delivery rates to your area!
Once you are at your shopping cart, you will have the flexibility to select a delivery date and time that completely aligns with your schedule.
Once your order has been placed you will receive a confirmation email straight away, following this message if order was placed within working hours you will receive a confirmation of delivery date/ who your designated delivery driver will be and your time slot which is generally a 4 hour window unless stated otherwise.
- For urgent same day and express next day, you will receive a confirmation phone/email after order is placed, by one of our team.
- We strive to accommodate your scheduling preferences and ensure a smooth delivery process tailored to your needs.
Deliveries will be scheduled for the MORNING or AFTERNOON timeframe.
If we are unable to deliver on the agreed day, due to unforeseen circumstances. We will promptly notify the purchaser as soon as we become aware of the situation. The purchaser must provide a daytime and/or evening contact phone number that will be available whilst the goods are being delivered.
Should you desire the placement of your delivery within your front garden or driveway, we shall endeavour to facilitate such placement, contingent upon considerations of distance and accessibility from the public road. It is important to acknowledge that such placement remains solely at the discretion of the delivery personnel. If such placement is infeasible, delivery shall be limited to the kerbside, requiring you to assume full responsibility for the relocation of the delivered items from the public road to your premises.
For orders including fencing posts 8 ft or longer, corner & end posts the customer or a representative must be present at the time of delivery to assist the driver in unloading the posts. If no assistance is available, the driver may be unable to deliver the posts and they will be returned to London Fencing Supplies at the customer's expense. No refunds will be provided for undelivered posts if no unloading assistance is available.
As it is kerbside delivery it does not need to be signed for, once delivery has been delivered, all liability is passed onto you.
Offloading over walls, fencing, or similar structures will only be attempted if the driver determines it is feasible to do so. The driver’s decision in this regard will be final and based on safety considerations.
To ensure a smooth delivery process, please inform us of any potential obstructions that may pose difficulties, such as overhead power cables or road access problems.
The company cannot accept responsibility for any costs incurred by purchasers due to non-delivery or delayed delivery of goods.
We appreciate your cooperation in providing this information to facilitate a successful delivery.
Catchment Area's Standard Delivery - 2 business days +
Delivery fee - £30.00 if order is under £650
- East London & North London
E1 - E22, N1 - N22, EN1 - EN11.
- Essex
IG1 - IG11.
Delivery fee - £35.00 if order is under £650
- London & Greater London
NW1 - NW11, NW26, SE2 - SE28.
- Romford
RM1 - RM12.
Delivery fee - £40.00 if order is under £650
- London & Greater London
- Thurrock
RM13 - RM20.
- Southend-On-Sea
SS0 - SS99.
- Albans
AL1 - AL10.
- Watford
- Bromley
BR1 - BR8.
- Chelmsford
CM1 - CM77.
- Dartford
DA1 - DA18.
- Hemel Hempstead
HP1 - HP27.
Delivery fee Inside London Congestion Charge Zone - £45.00 if order is under £700
- Central London
EC1 - EC4, SE1, SE11, SW1, SW1V, SW1W, SW1X, W1, WC1 - WC2.
Delivery fee - £50.00 if order is under £750
- South West London
- Kingston upon Thames
KT1 - KT24.
- Luton
LU1 - LU7.
- Rochester/ Medway
ME1 - ME20.
- Stevenage
SG1 - SG19.
- Windsor and Maidenhead
SL0 - SL9.
- Sutton
SM1 - SM7.
- Tonbridge
TN1, TN2, TN4, TN7, TN8, TN9, TN10, TN11, TN13, TN14, TN15, TN16.
- Twickenham
TW1 - TW20.
- Uxbridge/ Southall
UB1 - UB18.
- Croydon
CR0 - CR9.
Delivery fee - £60.00 if order is under £800
- Cambridge
CB1 - CB25.
Delivery fee - £70 if order is under £900
- Ipswich
IP1 - IP33.
- Colchester
CO1 - CO16.
- Canterbury
CT1 - CT21.
- Tonbridge
TN3, TN5, TN6, TN12, TN17, TN18, TN19, TN20, TN21, TN22, TN23, TN24, TN25, TN26, TN27, TN28, TN29, TN30, TN31, TN32, TN33, TN34, TN35, TN36, TN37, TN38, TN39, TN40.
